Free Shipping within 3-5 Days for US, JP, EU, AU Orders

Shipping Policy

 Basic Shipping Policies

> Orders received will be processed within 24 hours with an email of confirmation during work days.
> Orders on Friday will not be delivered on weekends. If you need Saturday delivery please email us to check if your area has a Saturday service option.

  1. In order to ensure that your package is properly delivered and that you received your package in time, we hope that when you filling in the address, you can ensure the correctly of your address input, including the correct initials, phone number, street number, building or apartment number and route information. It is important for the express that can be delivered in time. If the address information provided is incorrect or incorrectly at the time of purchase, it is not responsible for the returned, lost, and incorrectly delivered shipments.
  2. The buyer should pay the shipping cost except we offer free shipping to some countries, so you can choose a low-cost courier or fast courier companies.
  3. If the items is include Li battery, we will change FedEx as the express, because we just have the batter report with FedEx, thank you for your understand in advance.
  4. When your payment is completed, we will ship it within 5 business days. If the items is out of stock, we send a e-email to tell you and remarks the delivery period.
  5. When your order has been shipped, you will receive an email with tracking information.
  6. Express usually has customs tax issues, In that case . Please cooperate with customs to pay tax. thank you!
  7. At last, when you receiver the items at first, you should check the integral of the  package, you need to notice if have any damage. If have something damage, you need check the items is in a good conditions and contact us as soon as possible.

Fulfillment by Amazon & Local Warehouses

> You may noticed some of our products have the FULFILMENT BY AMAZON logo on the page, that means we have stocks of that item in amazon warehouses, and they will be arranged and sent out using Amazon delivery service, in SPECIFIC COUNTRIES including America, Australia, Japan and most of EU countries. Don't worry if your address is not included, we ship most of the orders by DHL, UPS or FedEx, which takes 3-5 days to arrive. Drop us a line if you are not sure.
> By using FBA and local warehouses, the delivery time will be shorter and customs problems will be easier.
> If it is out of stock in local warehouse or temporary no service in areas of your shipping address, we will let you know and change to ship from China.

FULFILMENT BY AMAZON - SUPPORTED COUNTRIES

Don't worry if your address is not included, we ship most of the orders by DHL, UPS or FedEx, which takes 3-5 days to arrive. Drop us a line if you are not sure.

FULFILMENT BY AMAZON - Ships from US warehouse

Supported Country: US

FULFILMENT BY AMAZON - Ships from JP warehouse

Supported Country: Japan

FULFILMENT BY AMAZON - Ships from JP warehouse

Supported Country: Japan

FULFILMENT BY AMAZON - Ships from Australia warehouse

Supported Country: Australia

FULFILMENT BY AMAZON - Ships from EU warehouse

Supported Countries:

Including  NOT Including
Austria  Croatia
Belgium  Norway
Bulgaria  Turkey
Cyprus  Switzerland
Czech  Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom

Flat Rate & Free Shipping

> Orders over $99 (after discounts applied) qualify for Free Shipping.

> Free shipping will be standard shipping with UPS Ground 2-5 Day or USPS Priority 2-3 Day (Please note USPS Priority Shipping is NOT a guaranteed service and due to lithium batteries may cause delays) if you need a package by a certain date please select UPS Overnight, UPS 2nd Day or UPS 3 Day option)

> For orders under $99 we offer competitive shipping rates calculated at checkout from UPS, USPS, DHL or FedEx.

Standard UPS Ground Shipping Times

Shipping rates and times for Alaska and Hawaii will vary.

West Coast States: 3-5 Business Days

Mid West States: 5-7 Business Days

East Coast States: 5-7 Business Days

Shipping Estimator

Use our Shipping Cost Estimator at checkout for specific shipping rates available to you, please contact us with any questions regarding your order before completing the checkout process if you have specific shipping questions or requests.

International Shipping

> We offer international shipping through FedEx, DHL and USPS. (Please note: Batteries are not allowed through USPS for International Shipments).

> Shipping rates for international destinations are calculated during checkout.

> Please note: All charges will be in USD. Please contact your credit card provider about for exchange rates and other fees associated with your order.

> If your shipping country is not listed during checkout then this means that we do not ship to your country.

> Please note that ALL international shipments are subject to Customs Duties and or VAT import tax. Your order may be subject to your country's import or VAT tax it is your responsibility to cover this tax. VAT taxes and/or customs duties fees are paid by the customer to the courier.

Shipping rates for small shipments such as accessories and/or parts are calculated at checkout.

> If you need your order expedited or shipped through a specific carrier please contact us for a competitive shipping quote - sales@feelworld.cn

*Shipments are subject to your countries applicable VAT taxes.*

Holiday Shipping

UPS, FedEx and USPS observe the following holidays. Please note that packages can not be shipped out until the next business day. 

New Year's Day  January 1, 2019
Independence Day  July 4, 2019
Labor Day September 2, 2019
Thanksgiving Day  November 28, 2019
Christmas  December 25, 2019

Please allow enough time for processing and shipping during the holiday season. Due to high shipping volumes and/or weather delays USPS, UPS, DHL and FedEx may delay your delivery. Order early to ensure on time holiday shipping. See our Holiday Shipping Guide for more information.

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